Nigeria Customs Unveils Reputation Management Guide To Strengthen Ethical Conduct, Public Trust

Nigeria Customs Unveils Reputation Management Guide To Strengthen Ethical Conduct, Public Trust

As CGC Adeniyi Commits to Repositioning the Service for Excellence, National Impact

In a renewed drive to institutionalise ethics, professionalism, and stakeholder trust, the Nigeria Customs Service (NCS) has launched its Reputation Management Guide, a key policy document aimed at reorienting officers on the values, behaviours, and standards required to uphold the service’s image.

The unveiling ceremony, which took place on Tuesday, August 5, 2025, at the Nigeria Customs Service Headquarters in Maitama, Abuja, was led by the Comptroller-General of Customs, Bashir Adewale Adeniyi, in the presence of management members, senior officers, communication professionals, and public relations practitioners.

Speaking at the event, the Comptroller-General described the launch as a strategic milestone in the Service’s transformation agenda, noting that the new guide is intended to equip officers with practical tools to build trust, deepen transparency, and align with global expectations for modern customs administration.

“We want to launch a new phase of Customs. We want to go beyond our traditional mandate. This guide is an opportunity for every Customs officer to be part of a project that rewrites the history of our Service,” he declared.
CGC Adeniyi, a seasoned public relations expert and advocate of institutional branding, explained that the document was developed not only to guide internal conduct but also to reflect the core values of integrity, professionalism, and service excellence that the NCS must embody in its daily interactions with citizens, businesses, and global partners.

Read more at>>>https://muktvnews.com/2025/08/06/nigeria-customs-unveils-reputation-management-guide-to-strengthen-ethical-conduct-public-trust/